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Trendy Mama (Alica SA)

email: hello@trendymama.ch

phone: tel:  +41 (0)76 297 39 10

 

© 2016 TRENDY MAMA

TERMS AND CONDITIONS

 

1 – Terms and conditions acceptance

Any order placed on the site www.trendymama.ch applies to full and complete acceptance of the following terms and conditions.

2 - Place an order

All items on sales on www.trendymama.ch are Trendy Mama products, created by Claudia Rivera Cantatore. You can order any article by clicking "add to cart" and confirming your purchase at checkout.

 

3 - Products and prices

All items sold on www.trendymama.ch are supported by one or a few pictures, a product description and a price in Swiss Francs. The pictures aim to be representative of the items, however the colours can vary from a computer screen to another. Prices in Swiss francs (CHF) are inclusive of taxes but exclude shipping costs. An estimation of the shipping costs will be calculated by the system before you finalize your purchase.

4 – Payment

Online payments are securely processed through Paypal. You don’t need a Paypal account to make a payment. When you are directed to the PayPal payment page (after clicking "checkout"), you have will also have the option to make a payment by credit card if you click on “continue”.

In case you would like to pay via a bank transfer, please contact at hello@trendymama.ch and detail the product(s) you would like to order (name/colour/quantity) as well as your billing and shipping address.

 

5 - VAT

Not subject to VAT as an individual entrepreneur.

 

6 - Delivery

The buyer must ensure that the details and shipping address provided to Trendy Mama are correct, same for the personal details and delivery address registered on its Paypal account. The package will be shipped to the address provided on the Paypal account. Trendy Mama will not be responsible of any delay or shipping cost in case of sending an incorrect delivery address or incorrect personal details. In that case, any extra costs incurred will be at the buyer’s charge.

Once the order has been processed, a confirmation email will be sent to the buyer. The goods will be shipped within 3 to 7 business days.

The Swiss Post handles all deliveries. In Switzerland, the items are usually delivered between 2 - 3 business days since sent via Priority Mail.

 

Also note that:

 

• in Europe the order will be sent via "Small International Package" (incl.Germany, Austria, Belgium, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Republic Czech, Romania, United Kingdom, Slovakia, Slovenia, Sweden) no insurance nor tracking number (except under a special request at an additional cost).

 

• Worldwide via  "Small International Package” - no insurance nor tracking number (except under a special request at an additional cost).

 

Shipping costs are based on Swiss Post standards.

 

7 - Exchange and refund

The buyer has 14 business days from the reception of its good to return it for an exchange or a refund – after 14 days we won’t be able to accept its return. To be eligible for an exchange or a refund, your item must be unused, in perfect condition and in the original packaging – if not, the products will not be refunded or exchanged.

 

Any returns must be reported in advance by email to: hello@trendymama.com. The returned item will be inspected and an email sent to notify the approval or rejection of the refund/replacement.

The buyer will be responsible to pay for its own shipping costs – returning the item as well as receiving an item that as been replaced.

The shipping costs are non-refundable. In case of a refund, the cost of return shipping will be deducted from your refund.

The time to exchange your product may vary depending on where the goods have to be shipped again.

 

8 - Protection of personal data

The personal data from customers are essential to process, ship and deliver the orders. Personal data are confidential, Trendy Mama will disclose to third parties. Nevertheless, the personal data could be used to inform buyers about Trendy Mama and its news/newsletter, in case they give their consent.

 

9 - Intellectual Property

Any reproduction or unauthorized usage of texts, comments and images used on the www.trendymama.ch, are strictly prohibited.

 

10 - Modification of terms and conditions

Trendy Mama reserves the right, at its sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the site. Your continued use of the site after any such changes constitutes your acceptance of the new terms and conditions. Please review this Agreement periodically for changes. If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the Site or discontinue any use of the Site immediately.

 

11 – Legal Mention

Alica SA - Rebhaldenstrasse 16, 8807 Freienbach, Switzerland. Contact: hello@trendymama.ch /+41(0)76 297 39 10